On Tuesday, Wednesday and Thursday this week I will be at Integrated Systems Europe.
Follow my activities on twitter by looking on the right hand side of http://cosmap.blogspot.com/ or by going to http://twitter.com/cosmap
Better still come to the Unique Automation stand and say hello. Details can be found here...
Unique Automation at ISE
I may do some blogging from there, if anything catches my eye (and if I can get an Internet connection).
Saturday, January 31, 2009
Tuesday, January 27, 2009
Been updating some websites...
I hve been twaeking some of the websites I maintain. Made some changes to
Let’s see if that improves things… I will not say what the changes are as that will not let me know if they have worked.
Also I am looking for suggestions how to improve
The look and feel is a bit sparse. Feel free to leave comments here and I may action them.
Nice ones only please!
Monday, January 19, 2009
Computer Tech Support
This ought to make you feel better about your computer skills! If you skip any, you have to read the last one! Unbelievable, but supposedly all true!!!!
=================================
Tech support: What kind of computer do you have?
Female customer: A white one...
===============
Customer: Hi, this is Maureen. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No , wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....
===============
Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
===============
Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on 'start' for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.
===============
Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
============== =
Customer: I have problems printing in red..
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.
===============
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at Woolies.
===============
Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...
===============
Tech support: Your password is the small letter 'a' as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters ?
== =============
Customer: can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
===============
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.
===============
Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
===============
Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
===============
A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'
===============
And last but not least...
Tech support: 'Okay Colin, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Colin.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Colin.
Customer: I'M NOT GOING TO DO THAT!!
=================================
Tech support: What kind of computer do you have?
Female customer: A white one...
===============
Customer: Hi, this is Maureen. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No , wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....
===============
Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
===============
Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on 'start' for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.
===============
Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
============== =
Customer: I have problems printing in red..
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.
===============
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at Woolies.
===============
Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...
===============
Tech support: Your password is the small letter 'a' as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters ?
== =============
Customer: can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
===============
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.
===============
Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
===============
Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
===============
A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'
===============
And last but not least...
Tech support: 'Okay Colin, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Colin.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Colin.
Customer: I'M NOT GOING TO DO THAT!!
Wednesday, January 14, 2009
A History Lesson
158 years ago California became a state. The State had no money.
Almost everyone spoke Spanish.
There were gunfights in the streets.
So basically, it was just like it is today, except the women had
real breasts and the men didn't hold hands.
Almost everyone spoke Spanish.
There were gunfights in the streets.
So basically, it was just like it is today, except the women had
real breasts and the men didn't hold hands.
Bottle of Merlot
A gentleman asked a waiter to take a bottle of Merlot to an unusually attractive woman sitting alone at a table in a cozy little restaurant.
So the waiter took the Merlot to the woman and said, 'This is from the gentleman who is seated over there' and indicated the sender with a nod of his head.
She stared at the wine coolly for a few seconds, not looking at the man and then decided to send a reply to him by a note. The waiter, who was lingering nearby for a response, took the note from her and conveyed it to the gentleman.
The note read:
'For me to accept this bottle, you need to have a Mercedes in your garage, a million dollars in the bank and 7 inches in your pants.'After reading the note, the man decided to compose one of his own in return. He folded the note, handed it to the waiter and instructed him to deliver it to the lady.
It read:
'Just so you know things aren't always what they appear to be, I have a Ferrari Maranello, BMW Z8, Mercedes CL600, and a Porsche Turbo in my several garages; I have beautiful homes in Aspen , Miami and a 10,000 acre ranch in Louisiana . There is over twenty million dollars in my bank account and portfolio. But, not even for a woman as beautiful as you are, would I cut off three inches.......... Just send the bottle back.'
Thursday, January 08, 2009
Groan.... :-)
1. Two antennas met on a roof, fell in love and got married. The ceremony wasn't much, but the reception was excellent.
2. A jumper cable walks into a bar. The bartender says, "I'll serve you, but don't start anything."
3. Two peanuts walk into a bar, and one was a salted.
4. A dyslexic man walks into a bra.
5. A man walks into a bar with a slab of asphalt under his arm and says: "A beer please, and one for the road."
6. Two cannibals were eating a clown. One says to the other: "Does this taste funny to you?"
7. "Doc, I can't stop singing 'The Green, Green Grass of Home.'"
"That sounds like Tom Jones Syndrome."
"Is it common?"
"Well," said the physician, "It's Not Unusual."
8. Two cows are standing next to each other in a field. Daisy says to Dolly, "I was artificially inseminated this morning."
"I don't believe you," says Dolly.
"It's true, no bull!" exclaims Daisy.
9. An invisible man marries an invisible woman. The kids were nothing to look at either.
10. Deja Moo: The feeling that you've heard this bull before.
11. I went to buy some camouflage trousers the other day but I couldn't find any.
12. I went to a seafood disco last week...and pulled a mussel.
13. What do you call a fish with no eyes? A fsh.
14. Two termites walk into a bar. One asks, "Is the bar tender here?"
Here are the 10 first place winners in the International Pun Contest
1. A vulture boards an airplane, carrying two dead raccoons. The stewardess looks at him and says, "I'm sorry, sir, only one carrion
allowed per passenger."
2. Two fish swim into a concrete wall. The one turns to the other and says "Dam!".
3. Two Eskimos sitting in a kayak were shivering. They proved once again that you can't have your kayak and heat it too.
4. Two hydrogen atoms meet. One says "I've lost my electron,"
The other says, "Are you sure?"
The first replies "Yes, I'm positive."
5. Did you hear about the Buddhist who refused Novocain during a root canal? His goal: transcend dental medication.
6. A group of chess enthusiasts checked into a hotel and were standing in the lobby discussing their recent tournament victories. After about an hour, the manager came out of the office and asked them to disperse. "But why?" they asked, as they moved off.
"Because", he said, "I can't stand chess-nuts boasting in an open foyer."
7. A woman has twins and gives them up for adoption. One of them goes to a family in Egypt and is named "Ahmal." The other goes to a family in Spain; they name him "Juan." Years later, Juan sends a picture of himself to his birth mother. Upon receiving the picture, she tells her husband that she wishes she also had a picture of Ahmal. Her husband responds, "They're twins! If you've seen Juan, you've seen Ahmal."
8. These friars were behind on their belfry payments, so they opened up a small florist shop to raise funds. Since everyone liked to buy flowers from the men of God, a rival florist across town thought the competition was unfair. He asked the good fathers to close down, but they would not. He went back and begged the friars to close. They ignored him. So, the rival florist hired Hugh MacTaggart, the roughest and most vicious thug in town to "persuade" them to close. Hugh beat up the friars and trashed their store, saying he'd be back if they didn't close up shop. Terrified, they did so, thereby proving that only Hugh can prevent florist friars.
9. Mahatma Gandhi, as you know, walked barefoot most of the time, which produced an impressive set of calluses on his feet. He also ate every little, which made him rather frail and with his odd diet, he suffered from bad breath. This made him ..... A super calloused fragile mystic hexed by halitosis.
10. And finally, there was the person who posted ten different puns to his blog, with the hope that at least one of the puns would make someone laugh. No pun in ten did.
2. A jumper cable walks into a bar. The bartender says, "I'll serve you, but don't start anything."
3. Two peanuts walk into a bar, and one was a salted.
4. A dyslexic man walks into a bra.
5. A man walks into a bar with a slab of asphalt under his arm and says: "A beer please, and one for the road."
6. Two cannibals were eating a clown. One says to the other: "Does this taste funny to you?"
7. "Doc, I can't stop singing 'The Green, Green Grass of Home.'"
"That sounds like Tom Jones Syndrome."
"Is it common?"
"Well," said the physician, "It's Not Unusual."
8. Two cows are standing next to each other in a field. Daisy says to Dolly, "I was artificially inseminated this morning."
"I don't believe you," says Dolly.
"It's true, no bull!" exclaims Daisy.
9. An invisible man marries an invisible woman. The kids were nothing to look at either.
10. Deja Moo: The feeling that you've heard this bull before.
11. I went to buy some camouflage trousers the other day but I couldn't find any.
12. I went to a seafood disco last week...and pulled a mussel.
13. What do you call a fish with no eyes? A fsh.
14. Two termites walk into a bar. One asks, "Is the bar tender here?"
Here are the 10 first place winners in the International Pun Contest
1. A vulture boards an airplane, carrying two dead raccoons. The stewardess looks at him and says, "I'm sorry, sir, only one carrion
allowed per passenger."
2. Two fish swim into a concrete wall. The one turns to the other and says "Dam!".
3. Two Eskimos sitting in a kayak were shivering. They proved once again that you can't have your kayak and heat it too.
4. Two hydrogen atoms meet. One says "I've lost my electron,"
The other says, "Are you sure?"
The first replies "Yes, I'm positive."
5. Did you hear about the Buddhist who refused Novocain during a root canal? His goal: transcend dental medication.
6. A group of chess enthusiasts checked into a hotel and were standing in the lobby discussing their recent tournament victories. After about an hour, the manager came out of the office and asked them to disperse. "But why?" they asked, as they moved off.
"Because", he said, "I can't stand chess-nuts boasting in an open foyer."
7. A woman has twins and gives them up for adoption. One of them goes to a family in Egypt and is named "Ahmal." The other goes to a family in Spain; they name him "Juan." Years later, Juan sends a picture of himself to his birth mother. Upon receiving the picture, she tells her husband that she wishes she also had a picture of Ahmal. Her husband responds, "They're twins! If you've seen Juan, you've seen Ahmal."
8. These friars were behind on their belfry payments, so they opened up a small florist shop to raise funds. Since everyone liked to buy flowers from the men of God, a rival florist across town thought the competition was unfair. He asked the good fathers to close down, but they would not. He went back and begged the friars to close. They ignored him. So, the rival florist hired Hugh MacTaggart, the roughest and most vicious thug in town to "persuade" them to close. Hugh beat up the friars and trashed their store, saying he'd be back if they didn't close up shop. Terrified, they did so, thereby proving that only Hugh can prevent florist friars.
9. Mahatma Gandhi, as you know, walked barefoot most of the time, which produced an impressive set of calluses on his feet. He also ate every little, which made him rather frail and with his odd diet, he suffered from bad breath. This made him ..... A super calloused fragile mystic hexed by halitosis.
10. And finally, there was the person who posted ten different puns to his blog, with the hope that at least one of the puns would make someone laugh. No pun in ten did.
Monday, January 05, 2009
Seasons Greetings
I wanted to send some sort of holiday greeting to my friends, but it is so difficult in today's world to know exactly what to say without offending someone. So I met with my lawyer yesterday, and on his advice I wish to say the following:
Please accept with no obligation, implied or implicit, my best wishes for an environmentally conscious, socially responsible, low stress, non-addictive, gender neutral celebration of the summer solstice holiday, practiced with the most enjoyable traditions of religious persuasion or secular practices of your choice with respect for the religious/secular persuasions and/or traditions of others, or their choice not to practice religious or secular traditions at all.
I also wish you a fiscally successful, personally fulfilling and medically uncomplicated recognition of the onset of the generally accepted calendar year 2009 , but not without due respect for the calendars of choice of other cultures whose contributions to society have helped make our country great (not to imply that it is necessarily greater than any other country) and without regard to the race, creed, colour, age, physical ability, religious faith or sexual preference of the wishee.
By accepting this greeting, you are accepting these terms:This greeting is subject to clarification or withdrawal. It is freely transferable with no alteration to the original greeting. It implies no promise by the wisher to actually implement any of the wishes for her/himself or others and is void where prohibited by law, and is revocable at the sole discretion of the wisher. This wish is warranted to perform as expected within the usual application of good tidings for a period of one year or until the issuance of a subsequent holiday greeting, whichever comes first, and warranty is limited to replacement of this wish or issuance of a new wish at the sole discretion of the wisher.
Disclaimer: No trees were harmed in the sending of this message; however, a significant number of electrons were slightly inconvenienced
Sunday, December 14, 2008
HOAX Alert!! - RE: PLEEEEEEASE READ!!!! it was on the news!
AOL and Microsoft Tracking E-Mail and Paying!!!
People,
People,
This is a really old HOAX!!!
Let us think about this logically.
A, It is basically NOT possible to track email in this way. It could be done by attaching a script to the message, but how they would track it back to you without your HOME ADDRESS being supplied by you I do not know. Also most email systems strip scripts as they are VERY DANGEROUS. NEVER run a program sent to you by anyone, never click on a link in an email. Be wary of any attachments sent to you, especially if you were not expecting them.
B, If you do the maths. You will see that within 7 iterations they would need to pay over £1 million pounds to each person! By 21 iterations you would be paying more than the economy of some small countries!
The main function of this sort of thing is to clog up email systems. It is a kind of manual virus.
Take a look at Snopes.com and you will find reference to this. I know I said don't click on links. So errr… Don't click on it ;)
Sorry to bust ya bubble.
Friday, December 12, 2008
Paypal
Another message from Paypal, and my response..
Subject Re: FileaComplaintintheEuropeanUnion (Routing Code: C826-L003-T13026-S111-W000000) (KMM29881289I96L0KM) :ppk4
Comments below...
Subject Re: FileaComplaintintheEuropeanUnion (Routing Code: C826-L003-T13026-S111-W000000) (KMM29881289I96L0KM) :ppk4
Comments below...
2008/12/12 <webform@paypal.co.uk>
Could you start by actually READING and UNDERSTANDING My complaint!
No I am not having a hard time using my phone for security!. Your system is failing to send me the authorization sms!
Well you failed on that one!
Why don't you actually READ My Message!!!! I have done this several times and it Always FAILS TO SEND THE SMS!!!
I don't care IF IT WORKS!!!!
Don't apologise! Just fix it!
I spent an hour on the phone to no avail!!!
That is all a lie Shicille!! You really do not care about my business.
Dear Cosma,
Thank you for taking the time to contact PayPal with your concerns. My name
is Shicille and I am happy to assist you further.
Could you start by actually READING and UNDERSTANDING My complaint!
I understand that you are having a hard time using you Mobile phone for
security. I apologise for any inconvenience this may have cause you. Allow
me to help and provide you with the best possible solution.
No I am not having a hard time using my phone for security!. Your system is failing to send me the authorization sms!
It is our intention to reply to our customers within 24 hours. However, due
to an increase in email volume, our response time has been delayed and we
are diligently working to reply to each email received. Thank you for your
understanding and patience.
Well you failed on that one!
Please follow the simple step below on how to register your mobile phone
for security.
Here's how to register your mobile phone for Security Key Short Messaging
Service:
1. Go to the PayPal website and log in to your account.
2. Click Profile at the top of the page.
3. Click PayPal Security Key in the Account Information column.
4. Select Register and register your mobile phone for security key.
5. Register your mobile number and click Register.
After you register, you need to activate your mobile phone for the security
key. We will send you a Short Messaging Service (SMS) with a code and ask
you to confirm the code.
Why don't you actually READ My Message!!!! I have done this several times and it Always FAILS TO SEND THE SMS!!!
Note: The PayPal Security Key Short Messaging Service is free for a limited
time. Please note that your mobile carrier's standard text messaging
charges will apply. Please check with your mobile carrier for details.
I don't care IF IT WORKS!!!!
Please accept my sincerest apologies for the inconvenience this has caused
you.
Don't apologise! Just fix it!
Should you have additional questions or need help with your PayPal account,
please feel free to email or call our Customer Service Representatives on
08707 307 191.
I spent an hour on the phone to no avail!!!
Thank you for choosing PayPal, we appreciate your business with us.
Sincerely,
Shicille
PayPal European Services
PayPal, an eBay Company
That is all a lie Shicille!! You really do not care about my business.
Thursday, December 11, 2008
Paypal
End of the Story
For once I nearly gave up on this one. It was getting tedious, and I did not care that much. But then Paypal decided to bombard me with a bunch of auto generated emails answering questions I did not ask so I thought I would give it another go.
Glenn the Vhinz mailed me so I decided to call them again. 1 Hour and 15 minutes this took. The 1st 7 minutes were doing battle with their auto attendant, which decided to send me 2 more emails that I did not request nor want! Finally I get through to "Meg" she proceeds to go down a dead end and does not listen to what I am trying to say to her about my issue. She spent a great deal of time getting me to re register the phone and the decided it is because my phone does not use WAP 2.0!! I explained to her that my phone does have WAP 2.0 and that was irrelevant to the conversation, but she would not have it. Finally I asked to speak to her supervisor. Along comes "Venessa".
We went through much of the same process I did with Meg, but she finally asked for the model of my mobile (Nokia N95 8Gb). Venessa went away and checked. Surprise surprise my phone is compatible with their system! So what is the problem??? "What carrier are you on?", "T-Mobile", "Ahh! that's the problem". Apparently T-Mobile in the UK does not work with Paypal text security!!!
OK. I can live with that, I am not happy about it, but I can live with it. My question is "Why the bloody hell does it not say that on the website??" Why does it take 1 and a quarter hours of my time to find out? Would it kill them to put this up on the web site?
I did point this out to Venessa and also registered a formal complaint with Paypal about their shoddy customer support and poorly trained staff. I am not holding my breath that they will bother responding to me.
Come on world! Someone out there must be able to start a viable competitor to this bunch of clowns!
Tuesday, December 09, 2008
Free Jokes R Us
Hello all,
My Joke Website has had to move so I thought I would get a domain for it to make this less painful next time I have to move it.
Let me introduce you to...... Drum Roll.....
Can I please ask that you click on the odd ad occasionally in order to help me cover the costs.
The site has not changed much, other than I have fixed some broken links, but I shall try and give it a revamp and add some extra material asap. In the previous location I was very limited with the amount of available space, this has, hopefully now been resolved. Please mail me directly via the mailing list (as site owner) and let me know if there are still any problems. Thanks.
Many regards
Cosma
Monday, December 08, 2008
PayPal
Paypal want an Opinion!
The nerve of these companies.
1st You make a mistake,
2nd You fail to resolve it
3rd You ask for a pat on the back!
Feel free to click on the link and give an opinion!
____________________________________________
Dear Sir,
On 12/05/2008, I spoke to you regarding your PayPal account. As part of PayPal's commitment to excellence, I want to make sure I met your needs in my response. Would you please take a minute to answer a few questions to let me know how I did?
http://<removed as I have already filled it in>
To respond to our survey, please click on the web address above. If that does not work, please cut and paste the entire web address into the address field of our browser.
NOTE: Please respond within five days so that you can provide timely feedback to me. AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.
If you wish to take the survey anonymously, click the link below:
Thank you for your help!
PayPal Customer Support
____________________________________________
Unfortunately CRAP! Was not an option!
Paypal
A response from Glenn at Paypal.
Friday, December 05, 2008
Paypal
Here we go again...
Silly me. In an attempt to increase my security when using Paypal I decided to use their SMS to mobile phone service. I went to the web site and registered my mobile phone. I was supposed to then receive an SMS message with a code, that I then enter in to their site. Alas this code did not appear. What did appear was my mobile phone registered 3 time!
So I gave them a call. This is where the fun begins....
After spending a ridiculous amount to time dealing with their Auto attendant (during which time it sent me 2 emails that I did not want) I finally get through to a person. I will cut the story short here by saying that he was not really of much use.
I asked to speak to his supervisor and was put through to Quincy. She tells me that the reason that I had not received the SMS messages was that they had a fault that was effecting SMS's with T-Mobile. I asked why this was not indicted on the website (some kind of service status page) but she could not understand what I was trying to say. We spent some time with her telling me that my phone was only registered once, and me telling her that it was visible 3 times, when I decided to send her a screen shot. (shown for your information).
It clearly shows my number there 3 times. (I have smudged it in the picture).
She seemed to be having some problems receiving it??? Hmmmm... And also could not deal with the idea that I recognize an American accent when I hear one. Somewhere in the vicinity of New York, if I am not mistaken. So she would not confirm that, as she is at least 5 hours behind me, she has most of the day to look at my issue. She also did not seem to have the ability to look at the Internet so I could not give her this address, Although I will send it to her anyway :)
Quincy did promise to email me to let me know when a, the fault was cleared and b, when they had resolved my display issue.
Let's see if the famed American customer service is up to scratch....
Silly me. In an attempt to increase my security when using Paypal I decided to use their SMS to mobile phone service. I went to the web site and registered my mobile phone. I was supposed to then receive an SMS message with a code, that I then enter in to their site. Alas this code did not appear. What did appear was my mobile phone registered 3 time!
So I gave them a call. This is where the fun begins....
After spending a ridiculous amount to time dealing with their Auto attendant (during which time it sent me 2 emails that I did not want) I finally get through to a person. I will cut the story short here by saying that he was not really of much use.
I asked to speak to his supervisor and was put through to Quincy. She tells me that the reason that I had not received the SMS messages was that they had a fault that was effecting SMS's with T-Mobile. I asked why this was not indicted on the website (some kind of service status page) but she could not understand what I was trying to say. We spent some time with her telling me that my phone was only registered once, and me telling her that it was visible 3 times, when I decided to send her a screen shot. (shown for your information).
It clearly shows my number there 3 times. (I have smudged it in the picture).
She seemed to be having some problems receiving it??? Hmmmm... And also could not deal with the idea that I recognize an American accent when I hear one. Somewhere in the vicinity of New York, if I am not mistaken. So she would not confirm that, as she is at least 5 hours behind me, she has most of the day to look at my issue. She also did not seem to have the ability to look at the Internet so I could not give her this address, Although I will send it to her anyway :)
Quincy did promise to email me to let me know when a, the fault was cleared and b, when they had resolved my display issue.
Let's see if the famed American customer service is up to scratch....
Wednesday, December 03, 2008
Tuesday, December 02, 2008
The 80's are alive and well...
Message from my friend Iain
Hi Cos,
I went to a great concert last night with 3 80's bands playing. It started with Heaven 17, then ABC and finished off with the Human League. The concert was 3 1/2 hours long and they played all their hits. The tour is called the Steel City tour and started in Glasgow last night. Here's a few pictures.
Iain
Thursday, November 20, 2008
Saturday, November 08, 2008
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