Actually it does!
1. I would have though that you would have been pleased that people were spending time in your store, not penalising them and inconveniencing them! I have had to make several calls to clear up this mistake on your part.
2. You had better train your staff in store better. I spoke to them and was told that there was nothing they could do. Either they did not know what to do or were too lazy to do it!
I am totally lost for words by the poor level of service Homebase provide.
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