Re: Your Appalling Service

The Arrogance of this firm is outstanding! The cannot even send me an email that is written in decent English!

Lets's not forget the fact that that they refuse to address my issue!

---------- Forwarded message ----------
From: Homebase Enquiries <info@homebase.co.uk>
Date: 18 May 2010 15:17
Subject: re: Re: Your Appalling Service


Dear Sir/Madam,

Thank you for your e-mail regarding Your Appalling Service parking fines.

I am sorry for the delay in responding to your e-mail, whilst we do aim to ensure that all e-mails are answered within 48 hours, due to the high number we receive this
may not always be possible.

Whilst we never like to hear that anyone less than satisfied with the service they receive we do appreciate knows where we need to make improvements.

I am sorry you received a parking fine while shopping in a Homebase Store, as you do not state which store, could I suggest you take your receipt and parking fine into this store and speak to the manager who will try and assist you.

Should you require any further assistance please do not hesitate to contact us at info@homebase.co.uk or call us on 0845 077 8888.

Regards,


Carol Grace
Homebase E-Commerce Customer Service Team.