Wizz Air

Head Office Number

I have just called Wizz Air.  They are about as much use as a chocolate fire guard.

Apparently all the managers have gone home and there are only 3 members of staff in the call centre.  She did suggest that I call the airport in Budapest.  Not sure how that would help.

I now have an other email address for them (the third)  callcentre.bud@wizzair.com That I have mailed to.

I also have what is, allegedly, the head office number, 00 48 22 351 94 92 but it is not responding.

I shall try again in the morning, I am not holding my breath.

Wizz Air

Wizz Air Refuses to respond...

An Open Letter to Customer Relations..

A few weeks ago I sent you an email containing a copy of my Father in laws death certificate, as you requested, all I have received back is your standard auto response.

Are you planning on dealing with this issue?

Just so you know I am Blogging this issue at http://cosmap.blogspot.com/

It has already been seen and commented on by people in the same position as myself.

Can you please react before I start to take this further and take legal advice.

Regards

___________________________________________________
Cosma Papouis
Cosma Papouis Technology Services
www.cosmapapouis.com

Wizz Air

Budget Airlines.  Are they worth the aggro?

In an attempt to save some money we booked my in-laws on Wizz Air for their recent trip to the UK.  Other people we know have used them and assured us that they were OK.

Regrettably my father in law was taken ill shortly before the trip to the UK.  This is where the troubles began.

My wife flew out to Romania (extremely short notice flight arranged painlessly by BA) to see her father.  Regrettably he passed away.

We decided that her mother would come to the UK anyway and my wife would fly with her using her fathers ticket.  We called Wizz Air to make the necessary arrangements and were told that, regardless of the situation, they could not help and she would have to purchase another ticket.  I would have to email their customer relations office to get a refund of the unused ticket.  I tried calling and emailing their customer relations, but all I got was a standard response saying that they would get back to me eventually.

After some arguing, on the ticket line, we managed to get them to change a ticket to my wife's name so she could come home on it, but only after we paid £80.  Again we were told to contact customer relations.

Over the past month I have emailed them, I have tried to call them, I have even tried to Fax them, but with no response.

Finally today I get through to someone who tells me that the supervisor is not about and so she cannot check the other email address, but if I email to a new address they may be able to help me.

I will be sending a copy of the death certificate to them with details of what I want.  I am not holding my breath.

Remi Rides Again!

Remi Rides Again!
Originally uploaded by CosmaP

RE: Thanks!

I also would like to add my thanks to Ian and everyone else. I can’t remember the last time I hung out with a bunch of reprobates like you lot and it was a lot of fun J

Can I also ask that if someone has the pic of me with my mouth around a young ladies nipple, that you not upload it to facebook as if the missus finds it, my nuts won’t be any use to me ever again! lol

Regards

Kevina sends her love

Thanks to Ian

Actually, on a more serious note....

Thanks to Ian for all his efforts in organizing a great weekend, from the bit's of paper with all the phone numbers on to providing us with a good laugh (by getting kicked in the nadgers) it all worked brilliantly.

Have a great wedding Kev and sorry I can't be there :(

Thanks!

If anyone was looking after Kevin's best interests I want them lined up against the wall so we can paintball them. I thought the idea was to do as much damage as possible in the time allowed! Actually it appears that the best man was the only one that was damaged when he received a clout in the family jewels. Photographic evidence available at http://www.flickr.com/photos/cosmap/tags/kevinsstagdo/ and on facebook.

Oh, and there is also a video at http://qik.com/video/148154

2008/8/7 Kevin Maude

Guys,

I want to say thank you for making the effort to come and give me an awesome send-off for my stag-do. I had a phenomenal weekend and I hope that you all enjoyed it too. I felt very humbled to have so many of my friends their and to have so many of you safeguarding my best interest.

Even when you were shooting me I could feel the love. Speaking of which, Kevenna says "hello!"

For those of you that will be at the wedding, I look forward to seeing you next week. For those that can't take care till I see you next and stay safe.

Loads of love,

Kevin.

What a crock of S(&%$

Holiday Scam

 

I have just had a phone call from this crowd  http://www.onceinalifetimeholiday.com/index.html  Apparently I have just won a competition which gives me the "opportunity"  to buy a holiday from them at a discount price.  Lucky me!

 

The person on the phone started by telling me that I had completed a competition entry form, this is not true.  When I pointed this out to her she said that I had used my MasterCard or Visa card, but I have not given them permission to use my details!  She was not sure which card I had used and tried to get info from me.  When I refused to give her any info and tried to get some info from her she put the phone down.

 

I have called their UK contact number and, surprise, surprise, it redirects to an overflowing mailbox in the US.

 

They must be desperate for business if they have to make these sort of calls to the UK to try and fleece people.  I really hope the credit crunch hits them and takes them out.  Problem is that they are probably totally fake and are just praying on peoples gullibility and greed, I doubt if there is a real holiday company behind this.  You pays your money and you gets bugger all.

 

Over and out.

American Idiot

They sure can produce a better class of idiot!

Virgin media

Hello Dear Reader,

Are we sitting comfortably?

Good, Then I shall begin....

Once upon a time there was a company that pretended to offer cable TV service. This company was called NTL.

Unfortunately it was crap!

But one great day they were bought by the Great Richard of the Branson and all the people rejoiced as Virgin was known to give great customer service. And thus was born...

 

 

 

Unfortunately they too proved to be crap. Here is an email I have just sent them.....

Where to start? Here we go................

1, I am paying £31.50 for my service. I have a phone line that I do not want or use and do not have broadband. If I drop the phone line my cost goes up!!

If I get the broadband My cost stays the same, but I have to agree to a 12 month contract. This is madness. Why can I not just have TV service and pay just for that?

2, Your auto attendant is awful!

3, People on your help desk just do not listen to what is being said to them!

I thought things would get better when you became Virgin, but Nothing has changed!

Unique Automation at Cidea

Skater Boy

Skater Boy
Originally uploaded by CosmaP

So it seemed like a good idea to go Skating.....

This is the first time in about 15 years that I have been on skates and so I was quite proud that I did not kill myself or doing any serious damage.

This photo was taken at the beginning of the evening. The river path is about the worst surface I have ever skated on, but needs must. We went all the way from Surrey Queys to Spice Island (or whatever it is called now) and back. Next time we will have to find some decent roads.

Yes I know they are not blades. I just can't come to terms with those silly things and so I will stick to what I know!

Onwards and upwards.

Natal Curry Contest

Note: Please take time to read this slowly.    
For those of you who have lived in Natal, you know how typical this is.
They actually have a Curry Cook-off about June/July.
It takes up a major portion of a parking lot at the Royal Show in PMB.
 
Judge #3 was an inexperienced food critic named Frank, who was visiting from America.
 
Frank: "Recently, I was honoured to be selected as a judge at a Curry Cook-off. The original person called in sick at the last moment and I happened to be standing there at the judge's table asking for directions to the Beer Garden when the call came in. I was assured by the other two judges (Natal Indians) that the curry wouldn't be all that spicy and besides, they told me I could have free beer during the tasting, so I accepted".
 
Here are the scorecard notes from the event:
 
CURRY # 1 - SEELAN'S MANIAC MONSTER TOMATO CURRY...
Judge # 1              A little too heavy on the tomato. Amusing kick.
Judge # 2             Nice smooth tomato flavour. Very mild.
Judge # 3 (Frank)     Holy shit, what the hell is this stuff? You could remove dried paint from your driveway. Took me two beers to put the flames out. I hope that's the worst one. These people are crazy.
 
CURRY #2 - PHOENIX BBQ CHICKEN CURRY...
Judge # 1    Smoky, with a hint of chicken. Slight chilli tang.
Judge # 2    Exciting BBQ flavour - needs more peppers to be taken seriously.
Judge # 3    Keep this out of the reach of children. I'm not sure what I'm supposed to taste besides pain. I had to wave off two people who wanted to give me the Heimlich manoeuvre! They had to rush in more beer when they saw the look on my face.
 
CURRY # 3 - SHAMILA'S FAMOUS "BURN DOWN THE GARAGE" CURRY...
Judge # 1    Excellent firehouse curry. Great kick.
Judge # 2    A bit salty, good use of chilli peppers.
Judge # 3    Call 911. I've located a uranium pill. My nose feels like I have been snorting Drain Cleaner. Everyone knows the routine by now. Get me more beer before I ignite. Barmaid pounded me on the back, now my backbone is in the front part of my chest. I'm getting pissed from all the beer.
 
CURRY # 4 - BABOO'S BLACK MAGIC BEAN CURRY...
Judge # 1    Black bean curry with almost no spice. Disappointing.
Judge # 2    Hint of lime in the black beans. Good side dish for fish or other mild foods, not much of a curry.
Judge # 3    I felt something scraping across my tongue, but was unable to taste it. Is it possible to burn out taste buds? Shareen, the beer maid, was standing behind me with fresh refills. That 200kg woman is starting to look HOT... just like this nuclear waste I'm eating! Is chilli an aphrodisiac?
 
CURRY # 5 – LAL'S LEGAL LIP REMOVER...
Judge # 1    Meaty, strong curry. Cayenne peppers freshly ground, adding considerable kick. Very impressive.
Judge # 2    Average beef curry, could use more tomato. Must admit the chilli peppers make a strong statement.
Judge # 3    My ears are ringing, sweat is pouring off my forehead and I can no longer focus my eyes. I farted and four people behind me needed paramedics. The contestant seemed offended when I told her that her chilli had given me brain damage. Shareen saved my tongue from bleeding by pouring beer directly on it from the pitcher. I wonder if I'm burning my lips off. It really pisses me off that the other judges asked me to stop screaming. Screw them.
 
CURRY # 6 - VERISHNEE'S VEGETARIAN VARIETY...
Judge # 1    Thin yet bold vegetarian variety curry. Good balance of spices and peppers.
Judge # 2    The best yet. Aggressive use of peppers, onions, and garlic. Superb.
Judge # 3    My intestines are now a straight pipe filled with gaseous, sulphuric flames. I am definitely going to shit myself if I fart and I'm worried it will eat through the chair. No one seems inclined to stand behind me except that Shareen. Can't feel my lips anymore. I need to wipe my arse with a snow cone ice-cream.
 
CURRY # 7 - SELINA'S "MOTHER-IN-LAW'S-TONGUE" CURRY...
Judge # 1    A mediocre curry with too much reliance on canned peppers.
Judge # 2    Ho hum, tastes as if the chef literally threw in a can of chilli peppers at the last moment. (I should take note at this stage that I am worried about Judge # 3. He appears to be in a bit of distress as he is cursing uncontrollably).
Judge # 3    You could put a grenade in my mouth, pull the pin, and I wouldn't feel a thing. I've lost sight in one eye, and the world sounds like it is made of rushing water. My shirt is covered with curry which slid unnoticed out of my mouth. My pants are full of lava to match my shirt. At least, during the autopsy, they'll know what killed me. I've decided to stop breathing - it's too painful. Screw it; I'm not getting any oxygen anyway. If I need air I'll just suck it in through the 4-inch hole in my stomach.
 
CURRY # 8 - NAIDOO'S TOENAIL CURLING CURRY...
Judge # 1    The perfect ending. This is a nice blend curry. Not too bold but spicy enough to declare its existence.
Judge # 2    This final entry is a good, balanced curry. Neither mild nor hot. Sorry to see that most of it was lost when Judge #3 farted, passed out, fell over and pulled the curry pot down on top of himself. Not sure if he's going to make it. Poor man, wonder how he'd have reacted to really hot curry?
Judge # 3  No Report. 

NatWest

So the Cheque has arrived

Got a cheque from NatWest, and have banked it. A bird in the hand and all that jazz. I still have not decided if I am going to report them to the information commissioner. I want to as I just do not like their attitude and they have never convinced me that they give a shit about my documents.

Or I guess I could call Watchdog. Is it worth the aggravation? Probably, just need to make the time.


Not sure what this will do. Just playing

NatWest

NatWest has issued me with their "Final Response"

Basically it says "Tough Luck, we have lost your stuff and you have to live with that!"

I have spoken to the Financial Ombudsman and it appears that they do not think there is much they can do unless I have documentary evidence of financial loss due to the banks actions, this I do not have, apart from my time.

I have also spoken to the Information Commissioners office. It appears that NatWest have a duty of care to my information (I believe that is rule 7) and it does not look like they have been taking any care, as they have lost it twice! I will have to ponder weather it is worth the agro to pursue this. I do have a month to make my mind up.

NatWest

A reply, at last...

 

Well I finally, after sending another email, have a reply from Elisabeth Mann.

 

Basically they are saying "like it or lump it".  I have turned down the £250 so they are calling my bluff to see if I will go to the banking Ombudsman.

 

The fact is that they have wasted a lot of my time, have lost my documents and have failed to give me a reasonable explanation or even an apology!  For the sake of £250 I think I will call their bluff and take it to the Ombudsman.  This should be interesting.

Greenwich Council

Bins Removed!

 

Well After much aggravation, phone calls and gnashing of teeth they have finally removed the bins, The local paper were interested in doing a story, but they wanted me to dump the rubbish in front of the council offices, I guess that would have been a story, but I was just interested in having the bins cleared.

 

We now understand the new "system" let's hope all stays well....

 

The End??

Greenwich Council

Greenwich's new waste disposal Cockup - 4 Weeks without a garbage collection

Letter to local paper

Hi,

Am I the only one that is suffering because of Greenwich councils messed up "new" garbage collection system?

For 4 weeks now they have failed to pick our bin up. I believe that it is because the bin is "contaminated", if that is the case they are supposed to put a notice through my door or put a sticker on the bin. This has not been done.

I have been on the phone every day since last Tuesday trying to get them to collect the bin. I am willing to say we may have messed up, but there is no way forward other than them taking away and us getting it right in the future.

I have been keeping track of the events (most of them) here http://cosmap.blogspot.com/

I refuse to go through the bin and sort the rubbish as it is now 4 weeks old and that would be unhygienic. I am tempted to deposit the whole bin on their doorstep!

Greenwich Council

Lost for words.......

After all the promises and assurances they still have not picked up the BIN!!!

They are telling me it WILL get done. For some reason I do not believe them.