Thursday, July 24, 2008

American Idiot

They sure can produce a better class of idiot!

Monday, July 14, 2008

Virgin media

Hello Dear Reader,

Are we sitting comfortably?

Good, Then I shall begin....

Once upon a time there was a company that pretended to offer cable TV service. This company was called NTL.

Unfortunately it was crap!

But one great day they were bought by the Great Richard of the Branson and all the people rejoiced as Virgin was known to give great customer service. And thus was born...




Unfortunately they too proved to be crap. Here is an email I have just sent them.....

Where to start? Here we go................

1, I am paying £31.50 for my service. I have a phone line that I do not want or use and do not have broadband. If I drop the phone line my cost goes up!!

If I get the broadband My cost stays the same, but I have to agree to a 12 month contract. This is madness. Why can I not just have TV service and pay just for that?

2, Your auto attendant is awful!

3, People on your help desk just do not listen to what is being said to them!

I thought things would get better when you became Virgin, but Nothing has changed!