Saturday, May 08, 2010

Update on Homebase

Well they have caved.

We received a letter to day saying that they have cancelled the charge.

Funny thing is, BBC TV’s Watchdog program says that the best thing to do with that sort of ticket is bin it!!  So it is gracious of them to cancel it NOT!!!

I shall remember this and use a match next time.

What a shower!  Can you believe that a company fines it’s customers for daring to go in and buy things.

We shall not be returning to Homebase.  Hopefully other customers who get fined will do the same and they may wake up to the fact that this is a bad policy.

By the way.  Even though I made a formal complaint to them they have not deemed to reply.  What high quality customer service…

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